Privacy Policy

At Vadapav Mirchi, we collect information to provide you with the best food delivery experience. This includes:

• Account Information: Name, email address, phone number, and delivery addresses
• Order Information: Food preferences, order history, and payment details
• Location Data: GPS location for accurate delivery tracking and nearby restaurant recommendations
• Device Information: Device type, operating system, and app usage data
• Communication Data: Customer support interactions and feedback

We use your information to:

• Process and deliver your food orders efficiently
• Provide personalized recommendations based on your preferences
• Send order updates, delivery notifications, and promotional offers
• Improve our app functionality and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations and resolve disputes

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for payment transactions
• Secure servers with regular security audits
• Limited employee access to personal data
• Regular security updates and vulnerability assessments

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

To exercise these rights, please contact us at info@vadapavmirchi.com or visit our Account Deletion page.

We may share your information with trusted third-party service providers who assist us in operating our platform:

• Payment processors for secure transactions
• Delivery partners for order fulfillment
• Analytics providers to improve our services
• Cloud storage providers for data hosting

These partners are contractually obligated to protect your data and use it only for the purposes we specify.